Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and login status. Smart Storage uses cookies and similar technologies to provide, protect, and improve our Services.

2. How We Use Cookies

2.1 Essential Cookies

These cookies are strictly necessary for the operation of our platform. They enable core functionality such as:

• Authentication: Keeping you logged in to your Admin Dashboard, Booking Portal, or Tenant Portal session.
• Security: Preventing cross-site request forgery (CSRF) and other security threats.
• Session Management: Maintaining your preferences (theme, language, selected facility) during your session.
• Load Balancing: Distributing traffic across our servers for optimal performance.

2.2 Functional Cookies

These cookies enhance your experience by remembering your choices:

• Theme Preference: Remembering your light/dark mode selection.
• Language: Storing your preferred language setting.
• Dashboard Layout: Remembering your sidebar state, widget arrangement, and filter preferences.
• Recent Selections: Tracking your recently viewed facilities, tenants, and reports for quick access.

2.3 Analytics Cookies

We use analytics cookies to understand how visitors interact with our platform:

• Usage Patterns: Pages visited, features used, and navigation paths to improve our product.
• Performance: Load times, error rates, and system performance metrics.
• Conversion Tracking: Measuring the effectiveness of our booking portal and onboarding flow.

Analytics data is aggregated and anonymized. We may use third-party analytics services that set their own cookies.

2.4 Marketing Cookies

If you visit our marketing website (smart-storage.io), we may use cookies to:

• Track which pages and features you viewed to personalize follow-up communications.
• Measure the performance of our marketing campaigns.
• Deliver relevant content and product updates.

Marketing cookies are only set with your consent and can be disabled at any time.

3. Third-Party Cookies

Some cookies on our platform are set by third-party services we use:

• Supabase: Authentication and session management.
• Vercel: Performance analytics and deployment optimization.
• Payment Processors: Fraud prevention and payment session management.

We do not control these third-party cookies. Please refer to the respective privacy policies of these services for more information.

4. Managing Cookies

You can manage cookie preferences through:

• Browser Settings: Most browsers allow you to block or delete cookies through their settings menu. Note that blocking essential cookies may prevent the platform from functioning properly.
• Platform Settings: You can manage functional and analytics cookie preferences in your account settings under Privacy.
• Opt-Out Links: For third-party analytics, you can use the opt-out mechanisms provided by those services.

5. Local Storage & Similar Technologies

In addition to cookies, we use browser local storage and session storage for:

• Caching facility data and dashboard state for faster load times.
• Storing draft form data to prevent loss during navigation.
• Maintaining real-time notification preferences.

These technologies function similarly to cookies and are subject to the same policies outlined here.

6. Cookie Retention

• Session Cookies: Deleted when you close your browser.
• Persistent Cookies: Retained for up to 12 months, depending on their purpose.
• Authentication Tokens: Expire based on your session duration settings (default: 7 days for "Remember Me").

7. Updates to This Policy

We may update this Cookie Policy as our use of cookies evolves. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact

If you have questions about our use of cookies:

• Email: privacy@smart-storage.io
• Legal: legal@smart-storage.io